Manager Training Course


Compliments your current manager training by:

  • Addressing the importance of the manager’s role in setting the proper tone for responsible retailing in the store.
  • Building on lessons learned in the Employee Training Course.
  • Showcasing the importance of doing the “right” things and avoiding the “wrong” things.
  • Explaining the difference between employee “will” and “skill” issues and how to manage each.

Teaches managers how to:

  • Effectively equip the store.
  • Coach and develop employees.
  • Leverage tools and techniques to help employees deny illegal sales to minors.
  • Use administrative tools such as Incidents Reports.
    Note: The Employee Training Course must be completed before an employee is allowed to take this course.